I have not received my refund?Updated 4 months ago

We will process your return order as soon as we have received the package at our warehouse.

Please note that the return processing may take up to 14 days from the date we receive your returned package.

If more than 14 days have passed and you haven’t heard from us, feel free to contact our customer service team at [email protected]. Please remember to include your order number and the tracking number of the return package, so we can look into the matter as quickly as possible.